Privacy Policy

1. What Information We Collect

We collect personal information that you voluntarily provide when you:

• Submit a contact or quote request form

• Click to chat via WhatsApp

• Subscribe to newsletters or email updates

• Make a payment or complete a transaction

• Interact with us via email or other platforms

Information may include:

• Full name

• Email address

• Phone number

• Project details

• Billing information (if applicable)

• Any other information you choose to provide

2. How We Collect Information

We collect information through:

• Website forms

• WhatsApp chat integrations

• Email correspondence

• Cookies and analytics tools (e.g. Google Analytics)

• Payment or communication platforms

3. Why We Collect Your Information

We collect and process your personal data for the following reasons:

• To respond to inquiries and provide quotations

• To deliver architectural or consulting services

• To improve our services and website functionality

• To send updates, marketing, or newsletters (if subscribed)

• To comply with legal and financial regulations

4. Use of Cookies and Tracking Tools

Our website may use cookies and similar tracking technologies to:

• Analyze website traffic

• Improve user experience

• Measure marketing performance

You may disable cookies via your browser settings.

5. Sharing of Information

We do not sell, rent, or trade your information.
We may share data with:

• Trusted service providers (e.g. email platforms, analytics tools)

• Legal authorities when required by law

All third-party tools used (such as Gmail and analytics platforms) are chosen with secure data handling practices.

6. Data Storage and Security

We store your information securely and take reasonable steps to protect it from unauthorized access, misuse, or loss. Records may be stored via cloud-based services (e.g. Gmail or Google Drive) with secure access controls.

7. Your Rights Under POPIA

As a South African user, you have the right to:

• Request access to your personal information

• Correct or delete your data

• Object to processing

• Withdraw consent at any time

To exercise your rights, please contact us at [insert your contact email here].

8. International Users

Although our services are primarily directed at users in South Africa, users from other countries may use our website. If you are accessing this site from outside South Africa, you consent to your information being processed and stored in accordance with this policy and South African law.

9. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 Email: tjianeprojectsservices@gmail.com